Eduroam – Connect Symbian

The steps needed to configure Symbian to connect to eduroam are quite intricate – you should be confident about how to navigate the menus of your device before attempting the following instructions.

There are two main steps to complete:

1. Import the University’s Root CA Certificate
2. Configure wireless settings

Import the University’s Root CA Certificate

1. Open the web browser and connect with a 3G connection, or using the Bristol-WiFi-Setup open wireless network.
2. Navigate to: http://www.wireless.bris.ac.uk/certs/is-cacert.der.cer
3. The web browser should detect the certificate at that address. Follow the on-screen prompts to install/import the certificate. If you don’t get any prompts, you must open the file after downloading it in-order to fully import the certificate into your phone.

Configure wireless settings

1. Start from your device’s main screen, open the menu and select ‘Tools’ and then ‘Settings’
2. From the Settings menu, select ‘Connection’, then select ‘Access points’, then open the ‘Options’ menu and select ‘New access point’
3. If prompted, select ‘Use default settings’.
   • Set the ‘connection name’ to eduroam (all lower case).
   • Set the ‘Data bearer’ to Wireless LAN.
   • Set the ‘WLAN network name’ to eduroam (all lower case).
   • Set the ‘Network status’ to Public.
   • Set the ‘WLAN network mode’ to Infrastructure.
   • Set the ‘WLAN security mode’ to WPA/WPA2.
   • Select ‘WLAN security settings’ to open the next menu.
4. • Set ‘WPA/WPA2′ to EAP.
   • Set the ‘WPA2 only mode’ to off.
   • Select ‘EAP plug-in settings’ to open the next menu.
   • Using the ‘Options’ menu, disable all the EAP types except EAP-TTLS (so that only EAP-TTLS has a tick next to it.
   • Select ‘EAP-TTLS’, open the ‘Options’ menu, and choose ‘Configure’.
5. In the ‘EAP-TTLS’ screen, on the ‘General’ tab:
   • Leave ‘User certificate’ as not defined.
   • Select ‘CA certificate’, and choose University of Bristol CA.
   • Set ‘User name in use’ to User-configured.
   • Set ‘User name’ to your Bristol username, e.g ab1234
   • Set ‘Realm in use’ to User-configured.
   • Set ‘Realm’ to bristol.ac.uk
   • Change to the ‘EAP’ tab, by moving right.
6. In the ‘EAP-TTLS’ screen, on the ‘EAP’ tab:
   • Using the ‘Options’ menu, disable all the EAP inner types except MSCHAPv2 (so that only MSCHAPv2 has a tick next to it.
   • Select ‘MSCHAPv2′, open the ‘Options’ menu, and choose ‘Configure’.
   • Set ‘User name’ to your UoB username, with @bristol.ac.uk appended, e.g ab1234@bristol.ac.uk
   • Set ‘Prompt password’ to No.
   • Set ‘Password’ to your normal UoB password (remember, it is case sensitive).
   • Press the ‘Back’ button.
7. • In the ‘Cipher’ tab you can leave everything at the default settings
   • Now press the ‘Back’ button as many times as is needed to return to the main menu.
   • Open up the ‘Web’ browser application, and try to visit a web page such as google.com
   • When prompted to ‘Select access point’, choose eduroam from the list. The device should connect, and then the web page should load!

Using eduroam in the future

Whenever an application needs to access the internet, the ‘Select access point’ menu will popup. As long as you are within range of an eduroam wireless hotspot, eduroam will be listed. Just select it and the device should connect automatically.

Useful tricks

Information Services helpdesks are unlikely to be able to help you with any problems related to Symbian devices. However, if you do contact us it is very useful to tell us your device’s WLAN MAC address. You can usually get this by dialing *#62209526# into your device.