Eduroam – Connect Blackberry

These eduroam instructions where created for all Blackberries with OS version 4 or higher. Unfortunately, Blackberry Curve 9360, Blackberry Curve 9380 & Blackberry Bold 9790 all have a software issue that prevents them from connecting to any secure enterprise wireless network, including eduroam. Refer to this Blackberry knowledge base article for details.

There are two main steps to complete:

  1. Import the University’s Net CA Certificate
  2. Configure wireless settings

Import the University’s Net CA Certificate

  1. Select Applications, then Set Up Wi-Fi. If you see a Welcome to Wi-Fi Setup screen, click Next.
  2. Click Scan For Networks. (If you see the message Turn on Wi-Fi to perform a scan, click Turn Wi-Fi on.)
  3. Select Bristol-WiFi-Setup.
  4. You should be told Connection Successful! For Save this Wi-Fi Network as a Profile, choose No. Click Next, then Finish.
  5. Return to the Applications screen and open the Browser.
  6. Navigate to this URL on your Blackberry:
  7. Select Import. You will need to choose a new key store password or enter your existing key store password. Click OK.
    If there is no Import option available then it is possible that you have already successfully imported the certificate on a previous occasion – proceed with the next stage.

Configure wireless settings

  1. From the Applications screen and select Set Up Wi-Fi.
  2. Click Scan For Networks.
  3. Select eduroam.
  4. Choose PEAP as the Security Type.
  5. Enter your Bristol username with @bristol.ac.uk appended in the Username field, e.g ab12345SPAM@bristol.ac.uk.
  6. Enter your normal Bristol password in the password field.
  7. Choose University of Bristol Net CA as the CA Certificate.
    (Don’t worry if there is a yellow question-mark next to this entry instead of a green tick – the yellow mark is ok)
  8. Choose EAP-MS-CHAP v2 as the Inner link security
  9. Leave Token as <None selected>
  10. Enter eduroam.wireless.bris.ac.uk as the Server subject.
  11. Leave Server SAN blank.
  12. Ensure Automatically obtain IP address and DNS is ticked.
  13. Ensure Allow inter-access point handover is ticked.
    Blackberry screenshot
  14. Click Connect.
  15. You should be told Connection Successful! For Save this Wi-Fi Network as a Profile, select Yes. Click Next.
  16. Click Finish.

Using eduroam in the future

Your Blackberry should automatically try and connect to eduroam in future. To manually connect:

  1. Select Applications, then Set Up Wi-Fi.
  2. Click Scan For Networks.
  3. If you see the message Turn on Wi-Fi to perform a scan, click Turn Wi-Fi on.
  4. Select eduroam.
  5. Select Connect.
IPv6 ready!
172.21.88.75 at 21:59, 15 Jun 18