Eduroam – Connect iPhone / iPad

These instructions explain how to connect an iPhone, iPod Touch or iPad to the eduroam wireless network.

This process is much easier if you have an unrestricted internet connection such as at home or in a coffee shop or using your 4G/5G data plan.

If you are connecting using Bristol Wi-Fi Setup, there are additional steps that must be taken which are detailed below.

Using an unrestricted internet connection

(for example: home network, coffee shop or using your 4G/5G mobile data plan)

  1. Download and install the geteduroam app from the App Store
  2. Open the geteduroam app
  3. Enter ‘University of Bristol’ in the Institution search box and select University of Bristol from the drop-down list.
  4. Select the ‘eduroam wireless only’ profile and press ‘Next’
  5. Enter you UoB username in the full email format (e.g. and password to establish your UoB eduroam WiFi connection.
  6. Press ‘Connect to network’
  7. Press ‘allow’ to the pop-up screen that says ‘geteduroam’ wants to add a wi-fi hotspot network?
  8. Press ‘join’ to pop up screen that says ‘geteduroam’ wants to join wif-fi network ‘eduroam’?

Using Bristol Wi-Fi Setup network

Using the Bristol Wi-Fi Setup when on campus (and do not have a 4G/5G connection).

This guide will walk you through how to manually configure your iOS device to connect to eduroam. This can be done on campus. For simplicity, please use Safari.

  1. Connect to the Bristol-Wifi-Setup network. Bristol-Wifi-Setup should be listed as an available network in your Wifi settings.
  2. Open the Safari browser on the device. You will automatically be shown the site
  3. Click ‘Students & Staff: get connected to eduroam’, then ‘iOS iPhone/iPad’.
  4. Click the following link to download the UoB eduroam mobile config file.
  5. Close Safari and open the Files app. You should see a zip file called ‘’.
  6. Tap the zip file to unzip the .mobileconfig file.
  7. You should get a pop-up which says “Profile Downloaded”. Press Close.
  8. Close Files and open the Settings App.
  9. You should see a menu item titled ‘Profile Downloaded.” Tap that menu item.
  10. You will be prompted to install a profile. Click ‘Install’ in the top-right part of the screen. If you have a passcode, you will be prompted to enter it.
  11. You will see a warning about installing a certificated titled “University of Bristol Windows CA” and “University of Bristol Net CA”. This is normal. Press ‘Install’ in the top-right part of the screen to proceed.
  12. Next, you will be prompted to enter your username. Please enter it using the username format (e.g. and press next.
  13. You will be prompted to enter your password. Enter your password and press next.
  14. Once that is complete, click ‘Done’ to complete the process.
  15. You can now connect to eduroam! Please select eduroam from the list of available Wi-Fi networks.


If you are having trouble connecting to eduroam then removing your eduroam profile and setting it up again may resolve the problem. Please see the instructions on how to remove your eduroam profile.

IPv6 ready! at 14:16, 09 Nov 23