Eduroam – Connect macOS

These instructions explain how to connect macOS devices to the eduroam wireless network.
If you are using version of macOS older than macOS High Sierra (10.13), you need to upgrade your operating system to one that is supported by Apple.

Using Bristol-Wifi-Setup network on campus

1. When on campus connect to the Bristol-Wifi-Setup.  Bristol-Wifi-Setup network will be available in your list of available wifi networks.
2. Once connected, open Safari. You will automatically be taken to this site, wireless.bris.ac.uk.
3. Navigate to this page > ‘Students & Staff: get connected to eduroam’ > ‘macOS’
4. Use the following link to download the UoB Eduroam installer.
5. Follow the instructions provided by the installer.
6. When prompted enter your UoB username in the username format (e.g. ab12345@bristol.ac.uk) and password to establish the Eduroam connection.

Using a University wired connection

1. If you have a wired connection to the University network please download UoB Eduroam (wired) installer for macOS.
2. Follow the instructions provided by the installer.
3. When prompted enter your UoB username using the full email format (e.g. ab12345@bristol.ac.uk) and password to establish the Eduroam connection.

Using another wireless or wired connection

If you have an alternative wireless or wired connection, such as home wifi or wired connection.

1. Visit cat.eduroam.org
2. Click on the ‘Download your eduroam installer’ button
3. Select ‘University of Bristol’ from the list of organisations
4. Select ‘eduroam’ or ‘eduroam wireless only’
5. Select ‘Download your Eduroam Installer for your Apple device’
6. Use the built-in browser (Safari) to open the configutation file. This will install the profile, prompt to accept the server certificate authority and present the Eduroam login prompt.
7. Enter your UoB username in the full email format (e.g. ab12345@bristol.ac.uk) and password to establish a UoB Eduroam connection.

Troubleshooting

If you are having trouble connecting to eduroam then removing your eduroam profile and setting it up again may resolve the problem. Please see the instructions on how to remove your eduroam profile.